The Induction Training step, which can be accessed via the My Workflows page, lists all the online courses that you may have to complete before commencing work for a business.

To find all of your training courses, go to the My training page via the left index. You can also find an overview of the statuses of all of your training courses on your Dashboard.

Access your Induction Training step for a particular business 

To access the online courses assigned to you for a specific business:

  1. Navigate to the My workflows page.

  1. Select the business that you need to complete training for by clicking on its name or logo.

    This opens your workflow for that client.

  1. Click on the Induction Training workflow step link.
    The page displays all the online courses assigned to you for the selected business; they are in alphabetical order. The online courses display in two sections - Incomplete Training and Completed Training.

    An example of the Induction Training workflow step is provided below:

Your progress is tracked, which means that you can stop a course at any time and you do not lose your progress. When you choose to continue your course, you will start at the last page you viewed.

Start a training course

To start an online training course, please follow these steps: 

  1. Repeat the steps listed above under Access your Induction Training step for a particular business.
  2. Click on the title of the required course.
    The course content page displays - you can use this to navigate through the course.

    An example is provided below:


Complete a course - Requirements

To complete the course, you need to:

  • View all pages. 
  • Complete all activities; and
  • Pass all assessments.

The course progress is shown by displaying what percentage of the course has been completed; this is displayed in the course itself, in the Induction Training workflow step, and on your Dashboard (these show as total count in the In Progress section). For example:

When the course displays a 100% progress rate, the course is classed as complete and a certificate of completion is issued. 

When you have completed all online training assigned to you, the induction training step is automatically submitted for approval; this goes to the client administrator who assigned you that training course.