You can change your password in the Account Details page under the Password section. For information on how to find this page, please see our Introduction to My Profile article.

An example of the Password section within the Account Details page is shown below:


Steps - Change your password

To change your password, please follow these steps: 

  1. Enter your password in the New password field.
  2. Re-enter the same password into the Confirm new password field. 
  3. Save your changes. 

Please see the table below if you would like to know the valid password requirements.

Password Parameters 

The password parameters are as follows: 

FieldField Parameters
New Password
  • At least one upper character
  • At least one lower character
  • At least one digit
  • At least one special character
  • A minimum of 8 characters in length
  • A maximum of 20 characters in length
Confirm new password
  • At least one upper character
  • At least one lower character
  • At least one digit
  • At least one special character
  • A minimum of 8 characters in length
  • A maximum of 20 characters in length
  • Needs to match what was typed in the New password field - you cannot save your changes if these fields do not match


More Information

For information on updating your account, please see the following articles: