You can maintain your profile account details in the Account section of the Account Details page - this section is automatically displayed when the page is opened.

NOTE: For information on how to find the Account Details page, please visit our Introduction to My Profile article.


Steps - Viewing and Updating your Account Details

The following steps explain how to edit your profile.

  1. Access your personal profile.
  2. Check the First Name field - this is your first name, make changes if the details are incorrect.
  3. View the Middle Name field - this is your middle name, make changes if the details are incorrect.
  4. Review the Last Name field - this is your last name/surname, make changes if the details are incorrect. 
  5. Check the date in the Date of birth field - this is your birth date, update this field if the field is empty or if the date is incorrect. To do so:
    1. Click on the Date of birth field - a date box appears with the date set to today's date.



    2. Use the arrows at the top of the date box to find the month you were born.
    3. Click on the year box, type in the year you were born.
    4. Select the day you were born. This inserts your date of birth into the field. 
  6. Click in the Timezone field. 
  7. Select your Timezone from the list provided. Alternatively, type your country into the field and then select it from the smaller list provided.



  8. Save your changes.

Congratulations! You have updated your account details.


Account Details - Parameters

You view and/or can edit the following details in the Account section of the Account Details page:

FieldView/EditField Parameters
Profile image
(optional)
View and edit

Only JPG and PNG images allowed.
Minimum resolution: 300 (width) X 370 (height).

Sitepass ID
(mandatory)
View onlyThe ID assigned to you personally when you signed up to use Sitepass. 
Username
(email address)
(mandatory)
View onlyTo be created, the account needs to be set up with a valid email address. 
First Name
(mandatory)
View and edit

A limit of 30 characters.
Takes upper and lower case letters.
Accepts only these symbols: '.-

Middle Name
(optional)
View and edit

A limit of 35 characters.
Takes upper and lower case letters.
Accepts only these symbols: '.-

Surname
(mandatory)
View and edit

A limit of 35 characters.
Takes upper and lower case letters.
Accepts only these symbols: '.-

Date of birth
(optional)
View and edit

Cannot be manually typed.
Cannot be a date in the future.

Timezone
(mandatory)
View and editYou can input your timezone by selecting from the options provided in the Timezone drop-down.


More Information

For information on Sitepass profiles, please see the following articles: