A contractor is a company that supplies your business with goods or services. As an Administrator of a Client account, you can use the Contractors page to browse, manage, and verify your contractors. You can also create roles; this enables you to define your own terminology for contractors by setting the terms used to describe the types of businesses that work for you. 

When you are using Sitepass, everything is from your point of view. For example, contractors are the businesses that supply you with goods and/or services. Your business can also be a contractor; although, in this case, the businesses you supply to are called your clients - you would go to your Clients page for information pertaining to these businesses. A workflow example of how your business fits into the Sitepass terminology is provided below: